St. Ann Center for Intergenerational Care respects your privacy and does not collect any personal information without your consent.
- Personally identifiable information that is collected from you through our website, how it is used, and with whom it may be shared.
- Choices are available to you about the use of your data.
- Security procedures are in place to protect against misuse of your information.
- How to correct any inaccuracies in your information
What personal data do we collect and why do we collect it?
St. Ann Center is the sole owner of the information collected on this site. We only have access to and collect information that you voluntarily give us by email, filling out a web form, completing an online purchase, subscribing to, and commenting on our blog.
To ensure a high level of security, we keep a valid SSL certificate on the website at all times.
Comments. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Contact forms. We collect and store the basic information you submit for the purpose of customer service and communications between you and St. Ann Center’s team.
Cookies. If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Evaluations and Surveys. From time to time our site may request information through evaluations or surveys. Participation in these evaluations or surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code). Survey information will be used for purposes of monitoring or improving the use and satisfaction of our services.
Online donations and purchases. We collect secure contact information and credit card data from online transactions for both donations and event registration purchases. If we have trouble processing a request, this information will be used to contact you. Any financial information, like credit card number, and expiration date needed to complete the transaction will be processed through Blackbaud Merchant Services, our secure credit card processor. Credit Card information is not stored by St. Ann Center and is used only for processing and receipt purposes. All credit card information is entered through a secure hosted checkout page and processed via a secure online gateway.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations we have, such as calculating taxes
- Keep you updated on how your donation or participation in our event makes a difference, if you choose to opt-in to our email list.
After you make your donation or purchase, we will store your name, address, email and phone number, which will be used for future communications.
We will also store comments or reviews, if you choose to leave them.
We do not collect information from visitors of our site without permission.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize the user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
How do we protect visitor information?
We have precautions in place to protect your information. When you submit sensitive information through the website, your information is protected both online and offline.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We use a valid SSL certificate.
- Our valid SSL Certificate is an extra level of security because:
Any information collected on this site is submitted through a secure embedded form and then stored in a hosted database. Personal information is not stored within the website itself.
While encryption is used to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Credit card information is not stored on our website or office servers.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
However, non-personally identifiable visitor demographic information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.