St. Ann Center for Intergenerational Care Grievance Policy
We aim to provide the best care possible to those who participate in our services as well as excellent support to their families and caregivers. We aim to resolve problems and grievances promptly and as close to the source as possible with graduated steps for further discussions and resolution at higher levels of authority as necessary. If you do have a grievance, please submit an official account of the incident using the form below.
Please place complaints with our Civil Rights Coordinator, Tony Phillips, at (414) 210-2490 or firstname.lastname@example.org. Grievance procedures will assure the prompt and fair resolution of complaints that allege a violation of 40 C.F.R. Parts 5 and 7.